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MTN Ghana has said that a significant nationwide network upgrade would begin in order to enhance customer satisfaction and lower carbon emissions. The update will entail replacing out the current mobile network infrastructure for technology that is environmentally friendly and efficient. The project is scheduled to be finished in August 2024.
Thomas Motlepa, the Chief Technical Officer (CTO) of MTN Ghana, stressed the need of having a cutting-edge network to assist the company’s transition into a platform player. He said that clients will receive a more robust and dependable service as a consequence of this update.
“The plan also involves replacing older equipment with modern, lighter and more energy-efficient ones, which will result in a clean-up of our towers”, the CTO said.
Mr Motlepa said, “Although this modernization project is not expected to negatively impact network performance, customers may experience intermittent disruption in some services as with any technology upgrade. We would kindly request that our cherished customers bear with us as we undertake this important exercise”.
Customers who experience any disruption to any service can call 100 or reach out via any of MTN’s social media handles.
MTN is on track to invest $1 billion in its network by 2025 as promised. The company continues to expand its coverage, improve customer data experience, and promote sustainable practices.
Source: Ghanatodayonline.com
