MTN Ghana conducted its 2023 Media and Stakeholders Forum in Accra to offer information on business performance and priorities for the coming year, in keeping with its mission to keep customers at the center of its company.
The annual forum’s theme was “Leveraging Technology to Serve Customers with Excellence”.
Selorm Adadevoh, CEO of MTN Ghana, led the forum discussions and presented updates on MTN’s overall strategy, its network-improvement activities, and its ambitions to give users more power. We are on track to invest more than $1 billion in network expansion by the end of 2025, he said.
Selorm Adadevoh reiterated MTN’s focus on its belief that everyone deserves the benefits of a modern connected life. He said, “It is important to get everyone connected and as we think about what this means for economic growth, we at MTN see ourselves as enablers, providing solutions for Africa’s progress”.
Speaking on MTN’s new brand campaign, Selorm said, “As human beings, our greatest achievements originate in, or are refined by pushing ourselves. This energy helps us to be our best. And at MTN, our best can inspire and enable Ghana to explore and achieve hers”.
Speaking on MTN’s investments in the Ghana’s socio-economic sector, Selorm, highlighted the Ghana ICT Hub project as one of the major partnerships being undertaken in collaboration with the Government of Ghana to create jobs for the youth in various digital fields.
The CEO also addressed several key questions confronting the business including the fight against MoMo fraud, SIM registration, and smartphone penetration in the country.
Several media organizations gave them their thoughts on hot-button issues that concerned them. Speaking on topics related to SIM Registration, Mobile Financial Services, and Customer Experience were the Network of Communication Reporters (NCR), Journalists for Business Advocacy (JBA), Institute of Financial and Economic Journalist (IFEJ), and Private Newspapers Association of Ghana (PRINPAG).
Stakeholders from the public and business sectors, including the President of the Ghana Journalists Association, various media professionals, and a few civil society organizations, attended the event. They also included the Chairperson of the Parliamentary Select Committee on Communication. Other participants were vendors, business associates, and MTN Technology partners from Huawei, Ericsson, and ATC.
As the company gets closer to its customers, the forum will be reproduced in the upcoming days across the various regions.