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For the majority of its products and services, Scancom PLC (MTN Ghana) has raised the prices of voice and data by 15% for both pre-paid and post-paid users.
The updated prices are effective as of today, November 28, 2023. Customers who use Fiber Broadband, Fixed Wireless Access (4G Router/Turbonet), SMS, and Data are also affected by the price review.
Growing operating expenses have made the review imperative. MTN Ghana will be able to keep making the investments necessary to maintain its business going forward thanks to the review.
Mr. Noel Kojo-Ganson, Chief Commercial Officer of MTN Ghana, gave the following explanation for the increase’s cause market pressures “We are very mindful of the challenging economic conditions and the increasing cost of inputs for our business. The price review is necessary to enable us to continue to sustain the business and make the needed investments in the network and new innovations to enhance customer experience”.
MTN Ghana would like to assure its cherished customers that it would continue to focus on delivering reliable, innovative, and improved customer experience. Our customers remain our key priority and we will continue to innovate and give the best value and experience to them.
To this end, MTN Ghana’s promotions, offers and loyalty schemes including the existing 50% bonus for 4G customers on myMTN App and Momo App will remain.
MTN Ghana remains committed to pursuing its Ambition 2025 strategy which is anchored on five pillars – Fintech Solutions, Digital Services / Ayoba, Enterprise, Network As A Service, and an API Marketplace – to deliver a bold new digital world to customers.
Source: Ghanatodayonline.com
