The Electricity Company of Ghana (ECG) claims it is unable to confirm or deny whether or not a hack into its prepayment system occurred.
The managing director, Samuel Dubik Mahama, said at a news conference in Accra, “All I can say is that is left to the proper investigations for us to do the right thing and to make sure that the right things are done for the good people of Ghana.”
Dr. Kwabena Donkor, a former minister of power, says he won’t be shocked if the Electricity Company of Ghana (ECG) pays a ransom to get its compromised system restored.
The former minister of power gave the administration advice on the need for a robust information technology (IT) system that can prevent losses in the system and thwart cybercrime on the Morning Starr with Francis Abban on Monday.
Although I wouldn’t claim we were forced to pay a ransom, I don’t exclude the possibility.
You can’t completely rule that out because it is a global trend.
Banks in other countries have had their IT systems taken over and have been required to pay ransom in other countries.
Nothing distinguishes us as unique, the lawmaker continued.
A technical issue impacted ECG’s ability to provide prepaid clients with seamless service in parts of the country’s operational zones.
For the past few days, some ECG customers have been unable to add more electric power credit to their prepaid meters.
The Electricity Company of Ghana (ECG) claims that its problems with prepaid credit and metering have, for the most part, been handled.
Regarding compensation, Mr. Mahama stated that “compensation will be on a case by case basis,” noting that not all instances will be resolved.