ECG launches ‘Operation Zero’ to strengthen its revenue collection system

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The Electricity Company of Ghana (ECG) has made public plans for a three-month statewide revenue mobilization effort dubbed “Operation Zero.”

The operation, which is slated to start on July 11 and end on September 11, intends to update consumers’ information in the ECG database while collecting unpaid invoices from clients.

The ECG issued a warning on July 4th, stating that anyone attempting to obstruct or tamper with the exercise will be detained and prosecuted. Security organizations will work with the ECG to capture and prosecute consumers who obstruct the operation in order to guarantee its success.

Customers who have been using electricity without paying for it will receive a moratorium from the ECG during the Operation Zero exercise. These clients would be able to visit their respective ECG offices during this grace period and swiftly restore their supply.

Customers who have not yet received their invoices were advised by the ECG to make payments on account, which will be credited appropriately.

Out of the GHS 5.7 billion in unpaid debt due by consumers nationwide, the ECG was able to recover GHS 3.1 billion in a prior revenue mobilization campaign held in May.

The ECG is now more motivated than ever to pursue pending debt collections in order to maintain financial stability and the ongoing delivery of energy services.

Read the statement below:


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