16 employees of the Komfo Anokye Teaching Hospital (KATH) in Kumasi have been placed on administrative suspension for violating the code of conduct for the medical profession, which includes extorting money from patients.
The accused employees have been placed on paid leave while one has been fired from the hospital.
At the hospital’s mid-year performance review in Kumasi, Chief Executive Officer Prof. Otchere Addai Mensah made this disclosure.
“From January to June, 2023, 16 members of staff have been given sanctions including a dismissal, warnings and suspensions without pay for various infractions of the disciplinary code of the hospital.
“This form part of the hospital’s management commitment towards maintaining higher professional standards to ensure clients who patronized the service of the Komfo Anokye teaching Hospital leave the facility satisfied,” Prof. Addai Mensah stated.
The KATH management has improved the incentives offered to employees in an effort to get the greatest performance possible.
The hospital’s management upped the medical benefits for every employee and their families by 25% in addition to generally raising the levels of allowances granted to line managers at the facility.
The management anticipates that these series of actions will inspire and motivate personnel to go above and beyond to satisfy patients’ demands for high-caliber clinical care at the hospital.
However, Prof. Addai Mensah praised the medical personnel for a notable improvement in the hospital’s performance in the first half of the year compared to the same period in 2022.
According to Prof. Addai-Mensah, the hospital administration is aiming to provide patients with high-quality, patient-centered services as part of its efforts to establish KATH as the nation’s top choice for healthcare.
The Ghanaian patient, he claimed, could no longer be treated as an afterthought because “they are exposed to best practices elsewhere, and, therefore, demand same from wherever they visit for care.”
“We at KATH are, therefore, determined to meet the customers’ taste for quality and humane care at every time of their visits,” the CEO added.
According to Prof. Addai-Mensah, several strategies have been developed to help Kath become more patient-focused.
The introduction of weekend and holiday duty rosters for directors to maintain management’s presence and supervision during those times, the introduction of unannounced visits by directors during working hours to maintain management’s physical presence at various operational areas, as well as many other innovative measures to ensure optimal delivery were among these, he claimed.
He added that throughout the time period under consideration, the hospital’s official and residential bungalows cost roughly GH1,670,255 in domestically produced revenues.