NCA punitive measures: unregistered SIM users prohibited from making calls

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Following the penalties levied by the National Communications Authority, several mobile network subscribers have reported service problems with their phone (NCA).

The disgruntled users, who have been venting their frustration on social media, claimed that they are only allowed to receive calls and cannot make outgoing calls.

For failing to re-register their SIM cards via the Ghana Card, some claim to have received alerts from their service providers stating that their SIM cards have been “partially” disabled for two days.

“MTN has disabled my SIM, therefore I can no longer make calls; I can only receive them.”

I am unable to make calls, just like when I play.

Why does MTN seem to be the only telco that mandate the SIM re-registration procedure?

Because of reasons best known to NIA, I have gone through the registration process for my Ghana Card, but I still haven’t received my card, some users bemoaned in twitter posts.

It seems that not just MTN customers are affected by the most recent limitations on phone calls and text messaging.

Users of AirtelTigo who haven’t registered their SIM cards are also limited in the quantity of mobile services they can access.

This comes a day after Ursula Owusu-Ekuful, the communications minister, urged mobile phone users not to hold their service providers accountable for the failure to register their SIM cards.

She stated that people who fail to register their SIM cards using the Ghana Card will soon face the full range of penal sanctions.


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